WhatsApp-first booking
Book on the phone you already carry. No download, no new login, no new password to forget.
Appointments, reports, reminders and records arrive in the WhatsApp thread the patient already reads, and the same record the clinic works from is the one they hold.
Every one of these happens in the WhatsApp thread you already have open. There is no app to install and no password to remember.
Book on the phone you already carry. No download, no new login, no new password to forget.
"Your token is #8. Estimated wait: 20 minutes." Wait at home and arrive when your number is near.
Pay before you arrive from a link in the thread, and skip the counter queue entirely.
Lab results and prescriptions arrive the moment they are ready. No second trip to collect them.
The details a first visit needs are collected in the chat beforehand, so the first thing that happens at the clinic is the consultation and not a clipboard.
Confirm, reschedule, or cancel from the same thread. A patient who can move an appointment in two taps is a patient who does not simply not turn up.
A chronic condition is managed in the eleven weeks between appointments, which is exactly where most software goes quiet.
Timed from the prescription itself and sent on WhatsApp, so a dose is missed because you chose to, not because you forgot.
A parent's BP records, a child's vaccine schedule, and your own lab results in one place.
Visits, prescriptions, and results held as one timeline instead of a folder of paper.
A repeat prescription nearing its end prompts you rather than surprising you on a Sunday evening.
The review the doctor asked for becomes a reminder in the thread, so an annual check is something you decline rather than something you miss.
A portal is a window into one clinic. A personal record is yours, and the difference shows the day you see somebody new.
The full experience in the language you actually speak, switched whenever you want.
Records built around your ABHA identity, shared only with the consent you give.
Encrypted, stored in the region you are cared for in, and governed by DPDP obligations. Nothing moves without your explicit consent.
Sharing is per recipient and per purpose, and withdrawing it stops the sharing. A permission you cannot revoke was never really yours to give.
It is your copy, and it exports in open formats. The history should outlive the clinic that happened to create it.
patDule works as a patient communication layer regardless of what runs behind the desk, so a clinic gets all of this without changing systems.
Confirmations and reminders go out in the thread the patient reads, and a slot released early can be filled rather than sat through.
"Is my report ready" is answered by the system the moment it becomes true, which is several hours a week the front desk gets back.
Live tokens mean people arrive near their turn instead of all at opening time, which changes how the whole morning feels.
A clinic on paper registers can still offer booking, tokens, and report delivery. The layer does not need a platform underneath it to be useful.
Patients can register for early access, and clinics can partner with patDule as a patient communication layer regardless of what runs behind the desk.
Free in early access. Your health data is yours, and it is never shared without consent.
The full picture, one page at a time.
The patient journeys patDule was built around, and what clinics get from each one.
The patient side of care, on WhatsApp. Free for patients, permanently, and included with your clinic plan.
How patDule reaches patients, what the patient controls, and how it connects to the clinic behind them.